RESOURCES

While many of the things we sell online are a pretty straightforward online shopping experience, there are some unique processes to get your hands on custom products like our CIEMs. Don't let the extra steps scare away from customizing your dream IEMs, we have many resources on our website and helpful team members that can help you through the entire process.

The most crucial step in your CIEM journey is getting your ears molded; we refer to this mold as an "ear impression." These impressions are digitally scanned and printed with extreme accuracy. Since the quality of the impression reflects directly to the final fit of the CIEM we have stringent qualifications for them, which can be found on our impression guide which can be shown to your audiologist.

Finding your ideal CIEM can be intimidating, especially becuase you're stuck with them once they're made. Luckily for you we have the most extensive product info in the industry. You can read in-depth about each of our nine CIEMs on our blog. Our CIEM page is made to be a one-stop path on our site to give you all of the necessary info and lead you to our customizer where you'll see even more model-specific details and visual representations of their sound signatures. You can also always reach one of us if you have additional questions.

Becuase of the burgeoning portable hifi market, online reviews for our UIEMs are plentiful. While you can do your own research, we'd suggest starting by reading up on each model in their respective webpages. In this on-going unboxing series you'll hear us go into what you'll find when getting your UIEM and what sort of audio experience you can expect. If you're a reader and want even more, visit our blog for deep dives on each UIEM model.

Upon recieving your CIEMs you may have some questions about the first steps. In this video we cover everything from the included accessories to proper insertion. Getting comforable with your new CIEMs is one of the most important factors when planning for a smooth rehearsal or performance; your goal should be to get to a point where handling them becomes second nature.

Whether you're just getting started using CIEMs for performance monitring or you're a veteran, the options for setups and peripheral gear can be overwhelming. Don't let all of the wires, buttons, and faders intimidate you. Once you understand the basics, even the largest rigs you see at stadium concerts will make sense to you. Refer to this blog for a bit more info and make sure to donwload the pdf setup diagrams at the bottom of the blog or in the video description on youtube.

If you're using IEMs for personal music playback you'll quickly find that your options for peripheral gear are almost unlimited, especailly now that many mobile devices have opted to remove headphone jacks. While IEMs are generally sensitive enough to be driven diretly from devices like mobile phones and laptops, you leave a lot of sonic fidelity on the table. Dedicated digital to analog converters, headphone amplifiers, and even music players are a great way to maximize the performance of your IEM.

The best way to ensure that your IEMs work properly for their lifetime is consistant thorough cleaning and maintanance. This can be a simple as giving them a wipedown after each use. Download this handy guide to to help you keep them in great working condition. You can also purchase everything you may need to keep yours, or others', IEMs properly maintained on our website.

We work with monitor engineers, production managers, tech directors, etc. who are responsible for many CIEMs. Proper measurement is an advanced tool for these IEM professionals. This can be for real time analysis during shows, loudness measurements, and most importantly troubleshooting. While there's a lot of mystery and missinformation regarding the micro-acoustic properties of IEMs and how they measure, we try to get all of the facts, with references, in one place for you on our blog.