Updated September 21st, 2020

Welcome to the 64 Audio website.

1964 Ears, LLC DBA 64 Audio (“64 Audio”, “we”, “us” or the “Company”) recognizes the importance of privacy of visitors and users of www.64audio.com (our “Website”). The following Privacy Policy (the “Policy”) is provided to inform you of 64 Audio’s policies and practices regarding the collection, retention, use, and disclosure of information we receive about you from the use of our Website.

Information We Collect from You

In general, you may visit the 64 Audio Website or contact 64 Audio by phone without providing your personal information.

When you inquire as a prospective customer by email, you will be asked to provide your personal information such as your name, email address and phone number. When you register on our Website, or place an order through our Website, we collect your name, mailing address, phone number, email address, contact preferences and credit card information. We collect this information in order to process your order and to further contact you with respect to your order.

We also collect information about gift recipients such as the name, email address and mailing address to fulfill the gift purchase.

Like many websites, we use “cookies” to recognize you and your device and gather information about visits to our Website to enhance your experience.

How We Protect Your Personal Information

Your account with us is protected by a password for your privacy and security. We implement a variety of technical and organizational security measures to maintain the security of your personal data. Your personal data is contained behind secured networks and is accessible by a limited number of persons who have special access rights to such systems and are required to maintain the information confidential. All credit card information is transmitted via HTTPS technology. It is also your responsibility to prevent unauthorized access to your account and personal information by signing off after you have finished accessing your account.

How We Use Personal Information

We use your personal data we collect from your use of our Website to reply to inquiries, process online, phone, and store transactions, provide status updates on orders, clarify order details, administer surveys or other Website features, such as chat messages, recommend products, services or special offers and promotions and ensure customer satisfaction following a purchase.

If you have opted-in to receive promotional emails, we may use your email address to send you periodic emails about new products, company news, events and promotions.

64 Audio retains the information provided by you for as long as your account with 64 Audio is in existence or as needed to service you in connection with the products and services offered on our Website.

We use your personal information to identify theft or fraudulent transactions.

If you enter into a giveaway, promotional campaign or contest, 64 Audio may use your personal information that you provide to administer and publish the results of the giveaway, promotional campaign or contest. We will never give or sell your personal information to 3rd parties for marketing purposes.

Use of Cookies

64 Audio uses cookies which are small files that transfer to your computer’s hard drive through your web browser. Cookies enable us to recognize your browser and capture and retain certain information. For instance, we use cookies to help us remember and process items in your shopping cart and understand your preferences based on previous or current Website activities, which enable us to provide you with improved services. You may turn cookies off by changing your web browser settings. If you turn off the use of cookies, you will not have access to many features that make your Website experience more efficient and some of our services will not function properly. If you experience challenges with the Website after disabling cookies, you may place orders over the telephone by contacting our Customer Service department at (503) 746-8510 or info@64audio.com.

Use of Third Parties to Process Personal Information

We may contract with third-party service providers to assist us in conducting business with you. These service providers are not permitted to use information about you collected on our behalf except to help us conduct and improve our business and strictly pursuant to instructions by 64 Audio.

Disclosure of Personal Information to Third Parties

64 Audio will not disclose your personal data to outside parties unless (a) we provide you with advance notice; (b) we are required to do so pursuant to a judicial or government subpoena, warrant, order or other request or when we are required by law; or (c) we believe that such action is necessary to (i) conform to the law, comply with the legal process served on us or our affiliates, or investigate, prevent or take action regarding suspected or actual illegal activity; (ii) to take precaution against liability, to investigate and defend against third party claims or allegation, to assist government enforcement agencies, or to protect the security or integrity of our Website or our products and promotions, or (iii) to exercise or protect the rights, property , or personal safety of the Company, its employees, agents, or assigns or others. We may disclose your personal information to our subsidiaries and affiliates, contractors, service providers, and other third parties we may use in operation of our Website, conducting 64 Audio business, or servicing you, so long as those parties agree to keep your personal information confidential.

64 Audio may also share personal data it collects to a relevant third party in the event of a reorganization, corporate divestiture, merger or sale.

How to Opt Out of Communications

At any time, you can unsubscribe from promotional emails by clicking the “Unsubscribe” link located at the bottom of each of our promotional emails. Please note that due to email production schedules, you may receive emails already in production.

How You Can Access, Correct, Update or Request a Copy of Your Personal Data

We provide you with options related to the collection, use and retention of your personal data. You may access and correct your personal data through your account. If you are unable to correct your personal data through your account, you may email us at info@64audio.com. We will take reasonable steps to ensure that inaccurate personal data is deleted or corrected. You may also request a copy of your personal data in machine readable format.

How Can You Object to the Collection, Retention, Use and Disclosure of Your Personal Data

You may request that we stop collecting, using and retaining all or some of your personal data if we no longer have a legal right to use your personal data. You may request that we limit the use of your personal data if your personal information is inaccurate, or the processing is unlawful.

How You Can Request to Have Your Personal Data Deleted

To delete all of your personal data from our database, sign into your account on our Website and remove your personal data, including your shipping address and billing address. Please note that we may retain your personal data (and information about an individual sales transaction) in order to service that transaction. We may retain personal data even after you have closed your account if necessary to comply with legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or as otherwise permitted by applicable law. We may retain depersonalized data after your account has been closed.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under age 16. If you are under age 16, do not use or provide any information on our Website or make any purchases through our Website. If we learn we have collected or received personal data from a child under age 16 without verification of parental consent, we will delete that information.

Third Party Links

In an attempt to provide you with increased value, we include third party links on our site. These linked sites have separate and independent privacy policies and may collect personal data. We therefore have no responsibility or liability for the content and activities of these linked sites. We do seek to protect the integrity of our Website and welcome any feedback about these linked sites.

Changes to the Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This Policy was last modified on May 24th, 2018.

Lawful Bases for Processing Your Personal Data

We will only collect and process your personal data when we have lawful bases. Lawful bases include when you provide your consent, when processing is necessary for the performance of a contract with you, compliance with legal requirements, and other legitimate interest provided they do not outweigh your rights and freedoms, such as to protect you from security threats, enable us to administer our business, provide quality control and customer service, manage corporate transactions, improve our customer relations and to comply with applicable laws. If you have questions about the lawful bases upon which we collect your personal data, please email us at privacy@64audio.com. You may withdraw consent to the use and processing of your personal data by following the steps provided in the sections above on objecting to the processing of your personal data, deleting your personal data, cookies and do not track signals, and unsubscribing from email subscriptions.

Data Controller

64 Audio will be the controller of your personal data we receive about you from the use of our Website. We welcome questions, comments, and concerns about privacy. Please send us any feedback pertaining to our Privacy Policy at privacy@64audio.com or to our address below.

64 Audio

Attn: Privacy Policy

4510 NE 68th Dr. Suite 102

Vancouver, WA 98661


Terms and Conditions

Please visit our ​Terms and Conditions establishing the use, disclaimers, and limitations of liabilities governing the use of our Website.